Dr Reeva Lederman

PhD- University of Melbourne, 2008

Phd thesis: Understanding How Routine Manual Information System Work

In my PhD I applied theories from psychology to explain how system users engage with tangible artefacts.

Current Position: Senior Lecturer

Department of Information Systems

The University of Melbourne

Room 10.14 Doug McDonell Building

Phone: +61 3 83441535

Email: reeva.lederman@unimelb.edu.au

Research Interests (Publications Below)

I am interested in the way humans interact with information systems and am particularly interested in the persistence of manual systems in the face of technological change.

I have a special interest in information systems for health and lead the Computational Bioinformatics and Health Information Systems Research Group in my department.

My two current funded projects investigate

1. Ways of presenting information to patients with chronic diseases so that they will engage in positive health behaviours, and

2.Ways of using communication technologies to assist young people with psychotic illnesses.

You can read about some of my work on online health forums that has been featured in the press here:

http://www.interaksyon.com/infotech/doctors-being-sidelined-as-sick-australians-seek-advice-treatment-from-online-forums

You can hear a live interview I did with Radio National on “Cyberchondria” in Jan 2015 here:

http://mpegmedia.abc.net.au/rn/podcast/2015/02/rnd_20150212_1825.mp3

and you can read about this work in The Age on Aug 8^th,2015:

http://www.theage.com.au/technology/technology-news/cyberchondria-could-kill-you-20150804-gir8rd.html

Teaching Interests

I enjoy teaching in subjects where students have involvement with industry and at the moment I am teaching Project Management in Science.

Last Year I was awarded the Engineering Faculty 2014 Teaching Award for my work which showed how students can be involved in creating

interesting teaching materials which can be reused in different teaching contexts.

Photo: Receiving the Engineering Faculty 2014 Teaching Award from the acting Dean of MSE, Prof. Peter Scales.

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Publications (in chronological order)

1. Lederman, R, Smith, S Dreyfus, S, Alzougool, B Monagle, P. (2015), Tailoring Patient Information to Encourage Patient Engagement , Int J.of Networking and Virtual Organisations (in press) planned for Aug. 2015.

2. Lederman, R, Fan, H., Smith, S.P., and Chang,S, (2014), Who can you trust? Credibility assessment in online health forums, Health Policy and Technology. 3(1): pgs 13-25.

3. Lederman, R, Wadley, G, Gleeson, J., Bendal, S., Alvarez-Jimenez , M, (2014) Moderated Online social therapy: Designing and evaluating technology, ACM Trans on CHI (ToCHI). 21(1), Art. 5, 32 pgs.

4. Fan, H., Lederman, Smith, S.P., and Chang,S (2014), How Trust Is Formed in Online Health Communities: A Process Perspective, Communications of the Association for Information Systems, Vol 34, Article 28.

5. Gleeson,J., Lederman,R, Wadley, G., Bendall, S., McGorry, P., Alvarez-Jimenez,M.(2014) Safety and Privacy Outcomes From a Moderated Online Social Therapy for Young People with First-Episode Psychosis. Psychiatric Services. 65 (4) : pgs 546-550.

6. Lederman RM, Dreyfus S, Matchan JE, Knott JC & Milton S. (2013). Electronic error-reporting systems: A case study into the impact on nurse reporting of medical errors. Nursing Outlook. 61(6):pgs 417-26.

7. Alvarez M, Bendall S, Lederman RM, Wadley GR, Chinnery G, Vargas S, Larkin MJ, Killackey EJ, Mcgorry PD & Gleeson JF. (2013). On the HORYZON: Moderated online social therapy for long-term recovery in first episode psychosis.

Schizophrenia Research. 143 (1):

8. Alvarez M, Gleeson J, Bendall C, Lederman RM, et al, (2012). Internet-based interventions for psychosis: a sneak-peek into the future. Psychiatric Clinics of North America. 35 (3): pgs 735-747.

9. Gleeson J, Alvarez M & Lederman RM. (2012). Moderated online social therapy for recovery from early psychosis. Psychiatric Services. 63 (7).

10. Gleeson, J., Cotton, S, Alvarez-Jimenez, M., Wade, D., Crisp, K., Newman, B., Spiliotacopoulos, D, Lederman, R, McGorry, P., (2012) Family outcomes from an RCT of relapse prevention therapy in first-episode psychosis,

Early intervention in Psychiatry vol:6 pg:19-20.

11. Kee R, Knott JC, Dreyfus S, Lederman R, Milton S & Joe K. (2012). One hundred tasks an hour: An observational study of emergency department consultant activities. Emergency Medicine Australasia.24(3): pgs 294-302.

12. Dreyfus, S., Lederman, R., Bosua, R. & Milton, S. (2011). Convergence technologies, digital citizenship and whistleblowing journalism. Infonet: 21, pgs 20-24.

13. Dreyfus S, Lederman RM, Bosua R & Milton S. (2011). Can we Handle the Truth? Whistleblowing to the Media in the Digital Era. Global Media Journal: Australian Edition. 5 (1:2011): 6pgs .

14. Dreyfus S, Lederman RM, Smith SP & Monagle PT. (2011). Customising pathology report design for patient use. eJournal of Health Informatics. 6 (2):e14, 10 pages.

15. Lederman R & Johnston R. (2011). Decision support or support for situated choice: lessons for system design from effective manual systems. European Journal of Information Systems. 20 (5): pgs: 510-528..

16. Van De Wetering R, Batenburg R & Lederman, RM. (2010). Evolutionistic or Revolutionary Paths? A PACS Maturity Model for Strategic Situational Planning. International Journal of Computer Assisted Radiology and Surgery. 15(3): pgs:178–190.

17. Van De Wetering R, Batenburg R, Versandaal J, Lederman R & Firth L. (2006). A balanced evaluation perspective: Picture Archiving and communication systems impacts on hospital workflow. Journal of Digital Imaging. 19 (1): pgs:10-17.

18. Lederman RM & Parkes CJ. (2005). Systems failure in hospitals: Using reason's model to predict problems in a prescribing information system. Journal of Medical Systems. 29 (1): pgs:33-43.

19. Gibbs MR, Shanks GG & Lederman RM. (2005). Data quality, database fragmentation and information privacy. Surveillance & Society. 3 (1): pgs: 45-58.

20. Lederman RM. (2005). Managing hospital databases: Can large hospitals really protect patient data? Health Informatics Journal. 11 (3): pgs:205-214.

21. Lederman RM. (2004). The implications of data privacy legislation for the development of hospital information systems. Health Information Management. 33 (1): pgs:12-17.

22. Lederman RM . (2002). Why are we waiting? How poor information systems increase hospital queues. Health Informatics Journal. 8(3):147-152.

REFEREED CONFERENCE PAPERS

23. Beynon-Davies, P and Lederman, R , (2015) in press, Theorising Visual Management, in The Value of Pluralism in Advancing Management Research, Education and Practice, BAM 2015, 8 -10 Sept. 2015 – Portsmouth, UK.

24. Slovák, P., Wadley, G., Coyle, D., Thieme, A., Yamashita, N., Lederman, R., & Doces, M. (2015, April). Developing Skills for Social and Emotional Wellbeing. In Proceedings of the 33rd Annual ACM Conference Extended Abstracts on Human Factors in Computing Systems (pp. 2397-2400). ACM.

25. Linden T and Lederman, R Using building blocks to construct effective learning objects 19th Pacific Asia Conference on Information Systems (PACIS 2015)

26. Smith, W., Wadley, G., Webber, S., Ploderer, B., & Lederman, R. (2014). Unbounding the Interaction Design Problem: the Contribution of HCI in Three Interventions for Well-being. In Proceedings of the Australian Computer-Human Interaction Conference (OzCHI 2014). New York: ACM Press.

27. Lederman, R and Dreyfus, S (2014) Managing Health Information Delivery Processes for Better Medical Decision Making Proceedings of IFIP DSS 8.3, Paris.

28. Fan H, Lederman RM, Smith S & Chang SL. (2013). How Online Health Forum Users Assess User-Generated Content: Mixed-Method Research. ECIS 2013 Proceedings.12pgs; New York, United States: AISel.., 12 pages.

29. Wadley GR, Lederman RM, Gleeson J & Alvarez M. (2013). Participatory Design of an Online Therapy for Youth Mental Health. In Shen H, Smith R, Paay J, Calder P & Wyeld T(eds), OzCHI '13 pgs:517-526. New York, United States: ACM Press. Rank B,

30. Lederman RM, Wadley GR, Gleeson J & Alvarez-Jimenez M. (2013). Using On-Line Technologies To Identify And Track Early Warning Signs Of Psychosis. ECIS 2013 Proceedings. 8 pgs; N.Y, US: AISel.

31. Peng F, Kurnia S, Lederman RM, Dreyfus S & Knott J. (2013). Exploring the Impact of Information System Introduction: The Case of an Australian Hospital Emergency Department. Proc. of the Annual Hawaii International Conference on

System Sciences. 2013 pgs: 2525-34. U.S.: IEEE Explore.

32. Peng F, Kurnia S, Lederman RM & Dreyfus S. (2012). Information Systems and Hospital Work: A structuralist investigation. Proceedings of PACIS, .Texas, United States: Association for Information Systems. 12 pgs; Rank A, Contribution 40%, Peng, PhD student.

33. Smith SP, Lederman RM, Monagle PT, Alzougool BM, Naish L & Dreyfus S. (2012). Individually tailored client-focused reports for ubiquitous devices: An experimental analysis. Location, location, location : Proceedings of ACIS, 2012. 12 pgs. Australia: Australasian Conference on Information Systems ACIS.

34. Wadley GR, Lederman RM, Alvarez-Jimenez M & Gleeson J. (2012). Moderated Online Social Therapy for Psychosis. Proceedings OzCHI 2012. Melbourne, Australia, Rank B, Contribution 40%, 12 pages.

35. Linden T & Lederman RM. (2011). Creating Visualizations from Multimedia Building Blocks: A Simple Approach to Teaching Programming Concepts. Proc. of the Information Systems Educators Conference (ISECON). Wilmington, N.C.:

Information Systems Educators Conference.

36. Lederman RM, Wadley GR, Gleeson J, Alvarez M & Spiteri-Staines A. (2011). Supporting Young People in the Community: An ICT Enabled Relapse Prevention Tool. Pacific Asia Conference on Information Systems.12 pgs Brisbane, Australia:

Queensland University of Technology.

37. Alvarez-Jimenez, M., Gleeson, J., Lederman, R., Wadley, G., Killackey, E., & McGorry, P. (2010). Horyzons study: Online recovery for youth onset psychosis. EIPSP Conference, 4(25).

38. Lederman R. Dreyfus, S., Smith, S and Monagle, P (2009). Making Pathology Reports Smarter by Incorporating User Characteristics in Design. OZCHI,Melbourne, Australia: OZCHI 2009.

39. Fan H, Smith SP, Lederman RM & Chang SLC. (2010). Why People Trust in Online Health Communities: An Integrated Approach. Proceedings of the 21st Australasian Conference on Information Systems, 11 pgs, Brisbane,

40. Qld: Association for Information Systems. Peng F, Sharma RS, Kurnia SK, Lederman RM & Dreyfus SD. (2010). Organisational Culture and Organisational Impacts of Information Systems: A Review of the Empirical Literature.

Proc of the 21st Aust Conference on Information System, 11 pgs, Brisbane, Qld., Assoc. for Information Sys..

41. Lederman R, Kurnia S & Lederman . (2009). Designing Supply Chain Systems to Cope with Catastrophes. Pacific Asia Conference on Information Systems, Hyderabad, India: Assoc. of Inf. Systems.

42. Van De Wetering R, Lederman R & Firth L. (2006). Examining Hospital Strategy in Relation to PACS Outcomes. Proceedings of the 12th Americas Conference in Information Systems.11pgs Georgia, United States:

Association for Information Systems.

43. Milton S, Johnston RB, Lederman RM & Waller VK. (2005). Developing a methodology for designing routine information systems based on the situational theory of action, ECIS 2005 ..10 pgs, Regensberg, Germany:

Institute for Management of Information Systems, University of Regensberg.

44. Lederman RM, Johnston RB & Milton S. (2005). How useful are traditional data models for modelling "situated" systems? In Isaias P, Barbosa P & Nunes MB(eds), Proceedings of the IADIS International Conference 2005. 287-290. Lisbon, Portugal: IADIS Press.

45. Lederman RM & Firth LA. (2005). Improving hospital workflow: As simple as introducing new systems. In PACIS 2005: IT and Value Creation pgs 1513-19. Hong Kong: The University of Hong Kong.

I have a number of earlier conference papers but just list the following two pre-2004 as data privacy is still a special interest of mine:

46. Lederman RM , Shanks GG & Gibbs MR . 2003. Meeting privacy obligations: the implications for information systems development. In A Carignani , M Martinez , M De Marco , R Mercurio & C Ciborra (eds),

New Paradigms in Organizations, Markets and Society: The Proceedings of the 11th European Conference on Information Systems 2003. 1-10. Naples, Italy: CUEN.

47. Gibbs MR , Shanks GG , Lederman RM & De Silva R . 2002. Privacy and customer data quality: Exploring the issues. In A Wenn , M McGrath & F Burstein (eds),

Proceedings of the Thirteenth Australasian Conference on Information Systems. 1 : 279-292. Melbourne, Australia: School of Information Systems, Victoria University.

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A little history

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These pages are maintained by [xxxx] ([xxxx]@unimelb.edu.au), Department of Information Systems. The opinoins on them do not necessarily reflect those of the University of Melbourne. Last update: August 24, 2011.