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I am currently a doctorate candidate in the Department of Computer & Information Systems at The University of Melbourne. I have been awarded the Melbourne International Scholarship and the Science Faculty Scholarship to undertake my PhD study, and I am under the supervision of Dr. Reeva Lederman, Dr. Stephen Smith and Dr. Shanton Chang.  Prior to transferring to the University of Melbourne, I had been studying in the PhD program in the Department of Business Information Systems and Operation Management (BISOM) at the University of North Carolina at Charlotte, USA, awarded with tuition waiver and graduate assistantship. I hold a Bachelor’s Degree in Business Administration majoring in business information technology from Shanghai Institute of Foreign Trade, China.

My research primarily focuses on online trust, online community, e-commerce, and information systems strategy and management, using a combination of theories from information systems, sociology, and psychology. I conduct both qualitative and quantitative research and have experience with mixed-method design, interpretive methodology and statistical quantitative analysis.

I am currently working on building and verifying a model that can explain how trust is formed in online health communities. A process trust framework emerges from an intial qualitative study and the framework is verified by a subsequent quantitative study. Besides the verification, I also build and test a assessment criteria for user-generated content in health domain.


Hanmei Fan , PhD Student
Department of Computer & Information Systems
University of Melbourne

Room 10.18
Doug McDonell Building (Building 168), University of Melbourne, Carlton, VIC, Australia

Tel: 03 8344 1554


Ph.D., Information Systems, University of Melbourne, Australia, 2009 - 2013

Ph.D., Business Information Systems, University of North Carolina at Charlotte, U.S.A, 2006 - 2009 (Transferred)

Bachelor in Business Administration (B.B.A),
E-Commerce, Shanghai Institute of Foreign Trade, 2002 - 2006

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